Flow diagram · England
Council inspection and improvement notices
When the council inspects your rental under the Housing Health and Safety Rating System.
Answer each question to see where it leads. Tap any earlier step to change your answer.
Council inspection and improvement notices
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1
Inspection
After a complaint or a licensing visit, the council assesses hazards such as damp and mould, cold, fire and falls.
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2
Category 1 hazard found?
YesThe council must act — usually an improvement notice.Category 2 onlyThe council may act. -
3
Improvement notice
It lists the work and deadlines. Talk to the council early if you need more time.
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4
Do you disagree?
YesAppeal to the First-tier Tribunal (Property Chamber) within 21 days of the notice.NoDo the work and tell the council when it's done. -
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If you don't comply
An offence — civil penalties up to £40,000, prosecution, rent repayment orders, and the council can do the work and charge you.
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✓
Keep records
Photos, invoices and correspondence show what you did and when.