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Step 9 · During the tenancy

Collecting rent & arrears

Keep a rent statement; act early when payments slip.

Every rent day

What you need to know

  • Keep a running rent statement of what was due and what was paid — you'll need it if arrears ever go to court.
  • Act early: talk to the tenant and agree a written repayment plan. If the tenant claims Universal Credit you may be able to get the housing element paid to you.
  • Grounds 8, 10 and 11 cover arrears. Ground 8 needs at least 3 months owed when you serve and at the hearing.

Documents for this step

Source: GOV.UK: repossessing your property after 1 May 2026. Checked 31 Oct 2026. General information, not legal advice.